Privacy Policy

addon health, inc. (“addon,” “we,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using addon, you agree to the practices described here.

Information you provide. When you use addon, you may provide your cancer type, treatment regimen, and other health-related inputs to generate your report. If you create an account, we collect your email address. If you purchase a report, we collect payment information through our third-party payment processor — we do not store your credit card details directly.

Genomic data. If you upload a genomic report, we process the mutation data contained in it to personalize your analysis. This data is treated with the highest level of sensitivity and is subject to the additional protections described below.

Usage data. We automatically collect basic usage information such as pages visited, browser type, device type, and referring URL. We use this to improve the service and understand how people use addon. We do not use third-party advertising trackers.

We use the information you provide to generate personalized nutrition analyses, deliver your reports, process payments, communicate with you about your account, and improve the accuracy and quality of the service.

We do not use your health or genomic data for advertising, marketing to third parties, or any purpose unrelated to delivering your addon report.

Genomic data is among the most sensitive personal information that exists. We treat it accordingly. Your genomic data is used solely to personalize your nutrition report. We do not sell, license, or share your genomic data with any third party. We do not use your genomic data for research purposes without your explicit, separate consent.

You may request deletion of your genomic data at any time by contacting us at info@addon.life. Upon request, we will permanently delete your genomic data from our systems within 30 days.

We do not sell your personal information. We share data only in the following limited circumstances: with service providers who help us operate the platform (payment processing, hosting, analytics), when required by law or legal process, or to protect the safety and rights of our users.

Service providers who process data on our behalf are contractually required to use it only for the purposes we specify and to maintain appropriate security measures.

We retain your account information and report data for as long as your account is active or as needed to provide you with continued access to your reports. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

We use industry-standard security measures to protect your data, including encryption in transit and at rest. While no system is perfectly secure, we take reasonable precautions to safeguard your information and regularly review our security practices.

Depending on your location, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing, request a copy of your data in a portable format, and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at info@addon.life.

We use essential cookies to keep the service functional (e.g. session management, authentication). We use analytics cookies to understand how the service is used. We do not use advertising cookies or share cookie data with advertisers.

addon is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from someone under 18, we will promptly delete it.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, through the email associated with your account. Continued use of addon after changes constitutes acceptance of the updated policy.